Frequently Asked Questions
Redefining modern street luxury. The TwoFace Jorts are crafted from premium heavyweight denim, tailored to perfection with a structured yet relaxed silhouette.
Signature TwoFace detailing brings a distinctive duality, making every angle a statement. Designed for those who move with confidence, style, and intent.
Details:
• Premium heavyweight denim with a luxury finish
• Tailored relaxed fit for elevated comfort
• Subtle TwoFace branding and hardware
• Designed for timeless wear and effortless edge
Thank you for considering a purchase from Twoface Studios. Below you'll find details on our shipping times and processes to ensure you receive your order promptly and with clarity.
1. Pre-Made Items:
- Processing Time: Orders will be shipped within 1 week of purchase.
Delivery Time: Once shipped, your order will arrive within 2–5 business days.
2. Pre-Order Items:
- Processing Time: Pre-ordered items require a processing period of 3-6 weeks before they are shipped out
- Delivery Time: After dispatch, pre-ordered items will be delivered within 3-12 business days.
3. Main Shipping (Standard Orders):
- Processing Time: Standard orders will have a processing time of 1-5 business days.
- Delivery Time: Post-dispatch, these orders will be delivered in 3-9 business days.
General Shipping Notes:
- All timeframes mentioned are based on business days (Monday-Friday, excluding holidays).
- Delays might occasionally occur due to unforeseen circumstances like extreme weather conditions, carrier delays, or high order volumes, especially during the holiday season. We appreciate your patience and understanding during these times.
- If you require expedited shipping or have specific shipping needs, please contact our team at Twoface.studioss@gmail.com before placing your order.
By finalizing your order with Twoface Studios, you acknowledge and agree to our shipping terms. We strive to provide timely and efficient service, ensuring you have an exceptional shopping experience with us.
What size should I get?
Order your regular size for a true perfect fit or size up for a baggier look.
Use the Find Your It feature on the product page for the exact fit.
Material Care: Machine wash cold with similar colors.
Detergent: Use mild detergent; avoid bleach.
Protection: Turn the garment inside out before washing to protect embroidery and prints.
Drying: Tumble dry low or hang dry to preserve fabric quality.
Ironing: Do not iron directly on embroidery or printed areas.
Cleaning: Avoid dry cleaning to maintain softness and color vibrancy
Thank you for choosing Twoface Studios. As you engage in your shopping experience with us, please take a moment to familiarize yourself with our return policy.
- All Sales Are Final: Once you've made a purchase with Twoface Studios, all sales are considered final. We do not offer refunds, exchanges, or credits on any products after the sale has been completed.
- Product Descriptions: We take great care in providing accurate product descriptions, images, and sizing charts on our platform. It's the responsibility of the customer to review these details before making a purchase. If you have any questions about an item, please contact us prior to purchasing.
- Quality Concerns: At Two Face studios, we are committed to delivering quality products. If you believe you've received a product with a manufacturing defect, please reach out to us at Twoface.studioss@gmail.com detailing the issue. We'll review each case on an individual basis and determine the best course of action.
- Assistance Required: While we do not accept returns, we are always here to assist you. If you encounter any problems or have any queries, please email us at Twoface.studioss@gmail.com. Our dedicated team will help you and provide guidance.
- Changes to the Policy: TwoFace Studios reserves the right to update or modify this No Return & All Sales Final Policy at any time without prior notice. For this reason, we recommend that you review the policy each time you make a purchase from us.
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